Whether you are a software developer, association, or MLS, you want to ensure that end-users, your clients or members, understand and get excited about your products andservices. My custom software training is designed to build the highest level of satisfaction and adoption while enabling you and your team to provide the highest quality of training without the worry of additional staff and resources.
My extensive background in the MLS training industry has provided me with a deep understanding of your audience. I work with a variety of learners with varying industry experience and computer skills and have a successful track record of turning complex information into easy-to-understand and practical terms which creates higher than average member benefit adoption rates. Further, my experience allows me to provide every element of your training needs; instructional design, curriculum development, training delivery, training management, train-the-trainer, and product demonstration to prospects and new clients or members.
My focus is to provide a solution to your needs, not someone else's. I develop custom training strategies that fit your organization and learners. I do not believe in pre-built solutions for every platform.
Some of the ways I can help:
I love switching on light bulbs with people – facilitating those ‘aha moments’ that change mindsets and open up new possibilities. My passion is all about helping people, teams and organizations figure out where they are, where they want to be, and then helping them get there.
My philosophies are: Plan strategically. Be efficient to hit multiple birds with one stone. Embrace change. Be metric-driven. Test often. And have innovative strategies and techniques to stand out from the crowd.